Privacy within this project

The “Safe crossing” project uses camera images to count pedestrians. A computer program examines how many people the camera notices and in which direction they are moving. 

The Antwerp Smart Zone is only interested in numbers, not in the identity of the people on the street. Anybody detected several times in the same frame is counted as a new individual each time. The system does not recognise people. When an employee checks the system, he/she only sees blurred faces.

Grounds for processing

This processing is carried out for the benefit of the legitimate interests of the City of Antwerp, Digipolis and imec concerning the research and implementation of modalities to promote the quality of life in the city by means of the use of camera images for counting.

Responsibility and processing

The City of Antwerp, Digipolis and imec endorse the importance of protecting your privacy. The City of Antwerp, with its registered office at Grote Markt 1, 2000 Antwerp, Digipolis, with its registered office at Generaal Armstrongweg 1, 2020 Antwerp and imec vzw, with its registered office at Kapeldreef 75, 3001 Heverlee, are hereby appointed jointly responsible for the processing of all personal data obtained from the Smart Lighting project. If you have any questions, you can reach us via email: The DPO for the City is Anne Barré; she can be reached via

Objective of collecting and processing information

We (the City of Antwerp and imec) collect camera images as part of our research to see if and how we can use street lighting at the Sint-Andries Plaats to adapt the atmosphere to take the context and activities of the moment into consideration. Camera images are used to recognise certain activities, such as sports. Use of your data for commercial purposes, or for purposes other than those described above (by the city of Antwerp, Digipolis or imec), or the transfer of your personal data to external organisations (outside the city of Antwerp, Digipolis and imec) is explicitly prohibited.

Who has access to my information?

The city of Antwerp and imec have access to aggregated statistics from which we can deduce, in absolute numbers, how many people were in the square and in the surrounding streets at any given time.
Digipolis is responsible for storing the camera images and accommodating the infrastructure used for image processing, as well as a part of the further processing.

We also make use of processors to transmit the video signal from the cameras to the place of processing.
RoboVision is a processor that provides the algorithm which converts video images into numbers of pedestrians at specific times and locations. They have access to test images, which are 15-minute recordings in which pedestrians are made unrecognisable. RoboVision only processes camera images to optimise the current algorithm for this project.

Duration of the storage

Video images are stored for up to 7 days.

Inspection, correction or removal

You can inspect your personal data, have them corrected, and have them removed under the statutory conditions. To gain access to these rights, send your request to Or send a written request to Grote Markt 1, 2000 Antwerp. In both cases, please provide a copy of your identity card which shows only the front face, your name and your passport photo.

Measures for protection and security

The transmission of camera images and counts always takes place via market-level security encrypted connections.
Cameras are protected so only the suppliers of these cameras have access to them, and then only for the assignments they receive from us as clients.
Data access is limited contractually and technically to employees of data controllers or processors working on a prescribed processing purpose.
If test images are viewed by people, they are never viewed in real time, and the faces are always made unrecognisable.

Questions, comments and complaints

For all your questions and/or comments, you can always contact us via Everyone has the right to file a complaint with the data protection authority:

Questions, remarks or complaints

If you have any questions or remarks, please contact us using the emailaddress Everyone has the right to file a complaint at the data protection authority:

Read more about the privacy in the Antwerp Smart Zone